I used to help my dad run his restaurant in San Luis Obispo. The very first rule in any business is MAKE THE CUSTOMER HAPPY. And with the economy being what it is, every single restaurant and cafe that is lucky enough to still be in business should be bending over to make everyone as happy as they possibly can. That includes proper employee training. (As in, tell your new hires that if a customer asks for something that you are not sure about have them ask a manager.) There used to be a character on Seinfeld called "The Soup Nazi". This was a guy that served up soup, his way. That attitude may have been chic in the 90's but those days are long gone. If I am willing to go out and spend precious cash at your establishment, I want it to be a pleasant experience. If it isn't, chances are that I will not be retuning with my family. So work with us!
And if you happen to have or are caring for someone with allergies do not hesitate to make your requests. It can be a little intimidating sometimes, but it sure is wonderful to have someone else cook dinner every now and again. And if anybody gives you attitude tell them that your wallet was made for walking!